Cisco support contract

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For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco provides around-the-clock, award-winning technical support What are service capabilities for SMARTnet? 6. A Cisco service contract provides access to the support resources and information you need to help ensure your network investment is protected. If you are a direct customer, log into the Cisco Service Contract Center. Can I get support from the Cisco TAC if I do not have a service contract? 6. For more information and training options, visit It is important to associate all your service contracts with your Cisco.com profile in order for you to receive complete access to support and services from Cisco. Simply put, any Cisco product purchase should includeCisco Services can be ordered directly or through our global network of certified partners. How does the Cisco TAC prioritize If you purchase services through a Cisco Certified reseller or distributor, the service contract, if any, governing the provision of the services will be between you Jul 15, 2010 - In case of buying Cisco product, the proper support contract is called Smartnet contract. A service Cisco SMARTnet Service helps resolve network issues faster with expert technical Buy Services; Manage Contracts; Renew your SMARTnet Service Contract Important change for 2-Tier partners and distributors: Prepare to shift your quoting and ordering activities from SMS3 to Cisco Service Contract Center (CSCC) in Prepare to shift your quoting and ordering activities from SMS3 to Cisco Service Contract Center (CSCC) in 2014.
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changed March 1, 2015